Support

Get help without the runaround.

If something feels broken, unclear, or off, support should get you moving again.

Clear help paths
Reply target: 48 hours
Safety questions included

Account and sign-in help

Password resets, access issues, profile updates, and other account questions.

Event browsing or RSVP issues

Something looks wrong in the feed, an RSVP feels off, or a saved event is not behaving as expected.

Organizer and billing questions

Event edits, boosts, receipts, or organizer flows that need clarification.

Reports, safety, or community concerns

Questions about content, moderation, or conduct on the platform.

Common questions

Common questions

These are the usual things people want answered fast.

I cannot find good nearby events.

Try city, time, and category filters first. If the feed still looks wrong, tell support which city you expected to browse.

An event changed after I saved it.

Organizers can update details. If something looks misleading, report the event or contact support with the link.

I need help with organizer tools.

Use the contact page and choose organizer help so the right message lands with the team quickly.

Short route

Not sure where to start?

Use the contact page and choose the closest topic.

Account issue
Organizer help
Billing question
Safety concern

Include the event, page, or account email and support can usually move faster.